Returns & Refunds

We have a 30-day return policy, which means you have 60 days after receiving your item to request a return.

If the product doesn’t work for you after 4–5 days of use, you can contact us for a refund.

To start a return, you can reach us at support@flaresia.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. This allows us to evaluate the issue and make it right.

European Union 7-Day Cooling Off Period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 7 days, for any reason and without justification.

Refunds

Please remember it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@flaresia.com.